Shipping Policy
Steppers United LLC Shipping Policy
Effective Date: October 27, 2025
Last Updated: October 27, 2025
At Steppers United LLC, we are committed to delivering your sneakers quickly and securely. Our shipping process is designed to ensure that every order reaches you in perfect condition within a reasonable timeframe.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons, holidays, or product launches, processing may take an additional day. You will receive a confirmation email once your order has been shipped.
Shipping Timeframe
Estimated delivery time is 7 to 14 business days, depending on your location and the shipping option selected at checkout.
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Standard Shipping: 7–14 business days
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Expedited Shipping (if available): 3–7 business days
Please note that these timeframes are estimates and may vary due to carrier delays, customs clearance (for international orders), or unforeseen circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your destination and the total weight of your order. Occasionally, we offer free shipping promotions within the continental United States—these will be clearly stated on our website.
Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number and carrier details. You can track your package directly through the carrier’s website or from your Steppers United LLC account page.
International Shipping
We currently ship to select international locations. International delivery may take 10–21 business days, depending on customs processing times. Import duties, taxes, and fees are the customer’s responsibility and vary by country.
Order Issues and Lost Packages
If your order has not arrived within the estimated timeframe, please contact our support team at steppersunitedllc@gmail.com. We’ll work with the carrier to resolve any shipping delays or missing packages.
Address Accuracy
Please double-check your shipping address before completing your purchase. Steppers United LLC is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.
Returns and Exchanges
For information on returning or exchanging an item, please refer to our Return & Exchange Policy available on our website.
Contact Us
For any questions regarding your shipment, please contact:
📧 steppersunitedllc@gmail.com
🌐 www.steppersunitedllc.com